Customer Hub
Today’s hybrid work environment requires modern communications and modern solutions. The Microsoft Customer Hub is a virtual journey of webinars designed to help you understand and envision what you can achieve with Microsoft solutions.
Discover our series
Monday Masterclass: Foundations for employee listening with Microsoft Viva Glint
View sessionsUpcoming & on demand sessions
Teams Rooms and Teams events
Thursday, November 12, 2026
8:00 am PT
English
Registration and detailsTeams events – Overview and demo
Thursday, November 19, 2026
8:00 am PT
English
Registration and detailsSilent testing & split tunneling for Teams events
Thursday, December 3, 2026
8:00 am PT
English
Registration and detailsTeams events advanced production
Friday, December 18, 2026
8:00 am PT
English
Registration and detailsTeams events app (Manage, create, discover)
Recorded on October 1, 2026
English
Watch on demandMaximize your Microsoft Copilot Chat experience
Recorded on April 17, 2025
English
Watch on demandNew year, new you with Microsoft Copilot Chat
Recorded on January 7, 2026
English
Watch on demandNew year, new you for Microsoft Copilot subscribers
Recorded on January 14, 2026
English
Watch on demandRealize value with Microsoft Copilot Chat for all
Recorded on March 25, 2025
English
Watch on demandUnlock the power: Navigating Microsoft Copilot Chat
Recorded on April 15, 2025
English
Watch on demandMicrosoft Copilot in Word and PowerPoint
Recorded on April 23, 2026
English
Watch on demandMicrosoft Copilot Chat in Microsoft 365 Apps
Recorded on October 7, 2025
English
Watch on demandMicrosoft Copilot in Teams (web app and desktop app)
Recorded on April 29, 2026
English
Watch on demandMicrosoft Copilot in Excel, OneDrive, Whiteboard, and Loop
Recorded on April 28, 2026
English
Watch on demandMicrosoft Copilot Chat in manufacturing
Recorded on December 10, 2025
English
Watch on demandFrom prompts to power: Mastering Microsoft Copilot in Excel
Recorded on March 18, 2026
English
Watch on demandEnhance your productivity and security with Microsoft Copilot Chat
Recorded on November 13, 2024
English
Watch on demandEnable Microsoft Copilot to take actions and trigger workflows via extensions (plugins & declarative copilots)
Recorded on October 3, 2024
English
Watch on demandUnlocking enterprise content with Microsoft Graph connector to further enrich Microsoft Copilot data reasoning capabilities
English
Watch on demandSmarter finance with Microsoft Copilot and Agents
Recorded on March 16, 2026
English
Watch on demandCopilot Chat overview and effective prompting
Recorded on April 30, 2026
English
Watch on demandMicrosoft Agent 365: Securely scaling AI agents across your organization
Italian
Watch on demandMicrosoft Agent 365: Securely scaling AI agents across your organization
French
Watch on demandMicrosoft Agent 365: Securely scaling AI agents across your organization
Italian
Watch on demandMicrosoft Agent 365: Securely scaling AI agents across your organization
Spanish
Watch on demandFrom prompts to power moves: Making Copilot do the work
Recorded on May 13, 2026
English
Watch on demandPrompting 101 – Prompt mastery series (Copilot Chat focus)
Recorded on March 25, 2026
English
Watch on demandUnlock the power of agent templates in Agent Builder
Recorded on May 12, 2026
French
Watch on demandEnable AI for all: Copilot Chat adoption best practices
Recorded on May 7, 2026
French
Watch on demandAgentRX and Copilot: Agentic skills for Healthcare Professionals
Recorded on April 24, 2026
English
Watch on demandMicrosoft Teams events: A new unified experience makes it easier to discover, create, and manage events
Recorded on May 14, 2026
English
Watch on demandAccelerate sales transformation with Copilot and Agents
Recorded on March 30, 2026
English
Watch on demandTransform legal workflows with Copilot and Agents
Recorded on April 13, 2026
English
Watch on demandReimagine marketing processes with Copilot and Agents
Recorded on April 27, 2026
English
Watch on demandTeams Rooms deep dive and demo with Town halls and Webinars
Recorded on April 9, 2026
English
Watch on demandOverview of building AI Agents with Copilot Studio
Recorded on April 14, 2026
English
Watch on demandEnable AI for all: Copilot Chat adoption best practices
Recorded on April 28, 2026
English
Watch on demandData that does something: Rethinking reporting with Power BI, Advanced Analytics and Power Apps
Recorded on April 22, 2026
English
Watch on demandIntroducing value with Copilot Chat for all Users
Recorded on April 14, 2026
English
Watch on demandCopilot innovation and roadmap briefing
Recorded on April 23, 2026
English
Watch on demandMicrosoft OGE agent mastery series – Agent Builder 101
Recorded on April 23, 2026
English
Watch on demandTransform sales with AI agents in Dynamics 365 Sales
Recorded on April 14, 2026
English
Watch on demandThe work between the work – How Copilot helps energy teams think, align, and decide
Recorded on February 25, 2026
English
Watch on demandReimagine HR – Elevated employee experience with Agents
Recorded on March 25, 2026
English
Watch on demandLicensing updates for Teams town hall and webinars
Recorded on March 5, 2026
English
Watch on demandExecutive experience with Copilot and Agents
Recorded on February 17, 2026
English
Watch on demandAccelerate sales transformation with Agents
Recorded on February 25, 2026
English
Watch on demandBring your own agents to Microsoft Copilot Chat
Recorded on February 11, 2026
English
Watch on demandUnlock the power of agent templates in Agent Builder
Recorded on February 4, 2026
English
Watch on demandChampion Copilot adoption: Strategies, skills, and resources for success
Recorded on December 9, 2025
English
Watch on demandMicrosoft Teams Phone extensibility for Microsoft Dynamics 365 Contact Center and CCaaS
Recorded on December 3, 2025
English
Watch on demandModernize and transform your device estate: Why Windows in the Cloud is the game-changer for IT
Recorded on December 2, 2025
English
Watch on demandGetting started with Microsoft Dynamics 365 Contact Center
Recorded on December 10, 2025
English
Watch on demandHoliday hustle, Copilot style: Stay productive while you unplug
Recorded on December 11, 2025
English
Watch on demandExtensibility: How to integrate Microsoft Teams webinars with marketing automation and learning management platforms
Recorded on December 10, 2025
English
Watch on demandTalent transformed: AI-powered hiring & performance with Microsoft Copilot
Recorded on November 13, 2025
English
Watch on demandSmarter finance, powered by Copilot: AI in action for finance leaders
Recorded on October 29, 2025
English
Watch on demandBuilt in brilliance: Embedded Copilot features & agents
Recorded on October 15, 2025
English
Watch on demandBridging online and in-person attendees: hybrid events with Microsoft Teams and Teams Rooms
Recorded on October 22, 2025
English
Watch on demandFollow-along: Measuring impact with Copilot Analytics
Recorded on October 2, 2025
English
Watch on demandTips, tricks, and traps for town halls and webinars in Microsoft Teams
Recorded on October 8, 2025
English
Watch on demandMigrating from Teams live events to town halls
Recorded on September 24, 2025
English
Watch on demandDefining business value for your organization
Recorded on September 25, 2025
English
Watch on demandWhat’s new in Microsoft Teams town halls and webinars
Recorded on September 10, 2025
English
Watch on demandMicrosoft Real Time Analytics: Introduction to performance analytic tools that will help you understand Teams Meetings and Events performance
Recorded on April 30, 2025
English
Watch on demandMicrosoft Teams events advanced production: How to create and deliver TV broadcast quality events
Recorded on April 2, 2025
English
Watch on demandMicrosoft eCDN: Designed for IT Admins, this session helps you plan and prepare for your next large event
Recorded on April 16, 2025
English
Watch on demandGPT-5 in Copilot: What every leader & user should know
Recorded on September 9, 2025
English
Watch on demandAdding agents to your workforce: Transforming frontline efficiency with AI
Recorded on August 8, 2025
English
Watch on demandTurbocharging your employee home experience through customization
Recorded on July 25, 2025
English
Watch on demandOptimizing operational efficiency – How to do more with less, at scale
Recorded on July 11, 2025
English
Watch on demandStreamlining operational and corporate communication
Recorded on June 27, 2025
English
Watch on demandDriving successful adoption & delivering value for frontline employees
Recorded on June 13, 2025
English
Watch on demandOverview & deployment best practices and strategies
Recorded on May 30, 2025
English
Watch on demandEffective training and adoption strategies to launch Viva Engage
Recorded on March 10, 2025
English
Watch on demandCorporate communications, campaigns, and leadership engagement
Recorded on February 24, 2025
English
Watch on demandCreate captivating events with Viva Engage
Recorded on March 24, 2025
English
Watch on demandCommunity management overview in Viva Engage
Recorded on February 10, 2025
English
Watch on demandMastering admin and governance in Viva Engage
Recorded on January 27, 2025
English
Watch on demandExtend line of business applications with AI in low code
Recorded on March 20, 2025
English
Watch on demandAccelerate innovation with hyperautomation
Recorded on February 20, 2025
English
Watch on demandEmpower End Users with agents to boost personal and group productivity
Recorded on January 30, 2025
English
Watch on demandEmpower organization with agents to automate and optimize business processes
Recorded on February 6, 2025
English
Watch on demandDiscover app modernization with Power Platform and Arcadis – Fireside chat
Recorded on November 14, 2024
English
Watch on demandGovernance and security in Power Platform and Copilot Studio
Recorded on January 14, 2025
English
Watch on demand