Available with: Microsoft 365 Copilot for Sales
A day in the life of Adam Digital Sales Specialist
Day in the life
Available with: Microsoft 365 Copilot for Sales
Day in the life
Adam is gearing up to introduce a new Modern Work product to Contoso. Using Copilot, he reviews prior communication with the customer.
Microsoft 365 Copilot Chat2
Example prompt: Get me a detailed summary of all the email communication regarding AI with [customer name].
To be up to date with the latest news, Adam commands Copilot to compile information regarding the customer’s initiatives.
Microsoft 365 Copilot Chat1
Example prompt: Find information about [Customer name]. Highlight news articles that mention [Customer name] over the last two weeks.
Adam sends a reminder to his customer about the upcoming meeting, using Copilot for Sales to quickly draft his message, including relevant product and pricing details from his CRM.
Copilot in Outlook
Example prompt: Write a short email to my client [customer name] to remind them about today’s session. Show product information and highlight excitement about the session.
Adam generates a meeting prep document, including participant details, an opportunity summary, recent meeting insights, email summaries and related CRM records so the team is prepared going into the call.
Copilot in Word
Example prompt: Create a meeting preparation document for [customer name], including relevant details from the open opportunity.
Adam uses the meeting preparation guide as a foundation to create a draft of a pitch deck for the meeting.
Copilot in PowerPoint
Example prompt: Create a presentation using the meeting prep document [ContosoMeetingPrep.docx]
Adam drafts a concise meeting summary detailing outstanding questions and recommended next steps from their discussion. This ensures clear communication and sets the stage for future engagement.
Copilot in Teams
Example prompt: Provide a detailed summary of my meeting with [customer name] that took place today. Include outstanding questions from the conversation and recommendations for next steps.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
What's next
Go to the Copilot app to try a new scenario now. Everyone can start with Copilot Chat and if you are licensed Microsoft 365 Copilot connects to your work data and apps.
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