Microsoft Scenario Library Manufacturing Product predictive capabilities

Available with: Copilot Studio/GitHub and Azure AI Foundry

Manufacturing scenario: Product predictive capabilities

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Scenario

Use Azure to build AI assisted product design

AI can help manufacturers respond to customer requests for new products and even predict future customer needs for products that do not exist today.

1. Gather customer requirements

Work with customers to understand their needs and enter the requirements into the product agent.

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Copilot Studio Agent

Benefit: Enable customers to communicate requirements is a way that makes sense to them.

The agent translates the design requirements into product specifications and searches the product catalog for matching products.

Copilot Studio icon

Copilot Studio Agent

Benefit: Engineers can quickly find a suitable product design or formulation. The site can offer detailed images and design specifications to help guide the decision.

If there are no existing products that fit the design requirements offer to generate a design prototype for the customer.

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Copilot Studio Agent

Benefit: The product engineer can use the agent to analyze prior product research to speed development time.

With access to the customer’s past requests, the current product database and available research the agent can make predictions about future customer needs.

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Copilot Studio Agent

Benefit: Propose new products or product updates to customers to drive increased sales.

A technical resource can now meet with the customer to finalize new product designs.

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Copilot Studio Agent

Benefit: Engineers can focus on complex tasks and research, while repetitive work is automated.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve product time to market

Use Copilot capture customer needs and then support coordination of product development activities.
Boost productivity
  • Rapidly find information
  • Diagnose problems faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

How Microsoft Copilot can help employee turnover rates

Retain critical plant and headquarters staff by improving the work/life balance of all workers by simplifying overhead tasks. Improve skilling to provide more growth opportunities and increase internal hiring.​
Improve quality of internal materials and processes
  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

How Microsoft Copilot can help customer satisfaction

Improve customer service performance with tailored LLMs for higher first-time call resolution. Improve customer communications whether through improved writing or improved call scripts.​
Incorporate feedback
  • Rapidly analyze customer feedback
  • Quickly create recommendations
  • Swiftly update scripts and processes
  • Create communications to socialize the changes

How Microsoft Copilot can help minimize scrap rate

Quickly identify quality issues by accessing and analyzing quality logs. Reduce the cost of any recall programs that are required with effective management and tailored responses.​
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Microsoft Copilot can help supply chain performance

Use AI to generate evaluation criteria for new materials and suppliers. Review contracts to make the most effective deals and use AI analysis to evaluate supplier performance.
Speed data analysis and reporting​
  • Quickly analyze trends​
  • Generate informative charts​
  • Create strategy presentations ​

How Microsoft Copilot can help minimize production downtime

Use Copilot to analyze information from manufacturers apps to predict and prevent equipment failures, manage inventory levels and identify training that can help staff keep machines operating. 
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.