Microsoft Scenario Library Manufacturing Generate new product ideas

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Manufacturing scenario: Generate new product ideas

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Scenario

With AI product teams can get assistance with research, ideation, and collaboration to quickly generate innovative solutions.

1. Customer insights

Use Copilot to analyze customer feedback. Perform sentiment analysis such as identifying common pain points and feature requests to understand what features or products customers are looking for.

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Benefit: Gain a deeper understanding of customer needs and preferences, enabling more targeted and effective product development.

 

Summarize recent market trends, competitor products, and consumer preferences from external sources.

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Benefit: Stay ahead of the competition by leveraging up-to-date market intelligence, ensuring your products meet current consumer demands and industry standards.

Ask Coplot for initial new product ideas based on industry trends and market needs or suggest enhancements to raw ideas.

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Benefit: Accelerate innovation by generating a diverse range of ideas, reducing time-to-market for new products and enhancing your competitive edge.

Ask Copilot to summarize the conversations about the new product ideas that have happened in chat and email.

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Benefit: Collect ideas from across various conversations to ensure all ideas are captured and evaluated efficiently.

Use an agent to query the current product catalog to see if ideas have already been tried or implemented in other areas.

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Benefit: Save time by checking new ideas against current products and past development efforts to avoid duplicating prior efforts.

Ask Copilot to draft a proposal based on the current set of ideas and related research.

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Benefit: Quickly create a first draft and then have Copilot help with updates to provide greater clarity.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve product time to market

Use Copilot capture customer needs and then support coordination of product development activities.
Boost productivity
  • Rapidly find information
  • Diagnose problems faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

How Microsoft Copilot can help employee turnover rates

Retain critical plant and headquarters staff by improving the work/life balance of all workers by simplifying overhead tasks. Improve skilling to provide more growth opportunities and increase internal hiring.​
Improve quality of internal materials and processes
  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

How Microsoft Copilot can help customer satisfaction

Improve customer service performance with tailored LLMs for higher first-time call resolution. Improve customer communications whether through improved writing or improved call scripts.​
Incorporate feedback
  • Rapidly analyze customer feedback
  • Quickly create recommendations
  • Swiftly update scripts and processes
  • Create communications to socialize the changes

How Microsoft Copilot can help minimize scrap rate

Quickly identify quality issues by accessing and analyzing quality logs. Reduce the cost of any recall programs that are required with effective management and tailored responses.​
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Microsoft Copilot can help supply chain performance

Use AI to generate evaluation criteria for new materials and suppliers. Review contracts to make the most effective deals and use AI analysis to evaluate supplier performance.
Speed data analysis and reporting​
  • Quickly analyze trends​
  • Generate informative charts​
  • Create strategy presentations ​

How Microsoft Copilot can help minimize production downtime

Use Copilot to analyze information from manufacturers apps to predict and prevent equipment failures, manage inventory levels and identify training that can help staff keep machines operating. 
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.