Microsoft Scenario Library Human Resources

Using Copilot in Human Resources

AI is transforming crucial tasks in Finance such 
as budgeting, forecasting, financial analysis, and corporate performance management.

Download the Human Resources scenarios kit

Scenarios

Transform Human Resources processes

Employee engagement

Relying on limited employee feedback to craft engagement strategies can lead to a well-intentioned programs that fail to resonate and drive performance.

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Implement self-service policy questions and updates

Help employees find answers and automatically update policies based on the questions asked

Available with: Microsoft 365 Copilot and Copilot Studio

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Implement awards and recognition

Enable employees to recognize their peers

Available with: Microsoft Copilot Studio

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Resolving employee issues

Collaborate on resolution and documentation.

Available with: Microsoft 365 Copilot

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Improve organizational health metrics

Foster a more connected and motivated workforce that aligns with the organization’s vision.

Available with: Microsoft 365 Copilot and Copilot Studio

Learning & development

Generic training programs may lead to low engagement and misalignment with company goals across regions and functions.

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Improve onboarding and development processes (Copilot Studio)

Improve onboarding plans and resources.

Available with: Microsoft 365 Copilot and Copilot Studio

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Improve onboarding and development processes (Microsoft 365 Copilot)

Improve onboarding plans and resources.

Available with: Microsoft 365 Copilot

Compensation & benefits

Managing compensation and benefits without data-driven insights can lead to challenges to maintain fairness and competitiveness in the job market.

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Streamline benefits and compensation​ (Copilot Studio)

Give administrators benchmarking insights to help HR stay competitive.

Available with: Microsoft 365 Copilot and Copilot Studio

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Automate benefits query management​

Create a chat bot to answer employee benefits questions.

Available with: Copilot Chat and Copilot Studio

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Update a policy document

Execute change management programs for updated policies

Available with: Microsoft 365 Copilot

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Streamline benefits and compensation​ (Microsoft 365 Copilot)

Give administrators benchmarking insights to help HR stay competitive.

Available with: Microsoft 365 Copilot

Recruitment

Can be slow and cumbersome, with a high risk of overlooking top talent due to the limitations of manual resume screening and candidate tracking.

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Candidate search

Quickly produce high-quality content for the recruiting process.

Available with: Microsoft 365 Copilot and Copilot Studio

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Analyze hiring practices

Track and collaborate on hiring requirements.

Available with: Microsoft 365 Copilot and Copilot Studio

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Streamline your recruiting process

Quickly produce high-quality content for the recruiting process.

Available with: Microsoft 365 Copilot Chat

Talent management

Inconsistent performance reviews and career progression strategies often hinder ability to plan for and nurture the organization’s future leaders.

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Deliver insights to managers

Identify key metrics and best practices for managers to follow.

Available with: Microsoft 365 Copilot and Copilot Studio

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Manage internal job transitions​

Organize and produce content for job transitions

Available with: Microsoft 365 Copilot and Copilot Studio

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help average resolution times

Microsoft Copilot can help with self-service options for employees using HR systems which can reduce support requirements and increase employee satisfaction.​

How Copilot can help reduce average issue resolution time​

Microsoft Copilot can help with lowering resolution times which in turn ​leads to increased productivity and higher employee satisfaction rates.​

How Copilot can help increase benefit usage

Create improved interfaces for employees to learn about their benefits and improve registration processes.​

How Copilot can help improve eNPS scores

Employee Net Promoter Score (eNPS) is a valuable metric for assessing employee engagement. It measures how likely your employees are to recommend your organization as a great place to work to their friends or family. Microsoft Copilot plays a pivotal role in enhancing employee Net Promoter Scores (eNPS) by fostering a positive work environment and empowering employees.

How Microsoft Copilot can help reduce onboarding time

Reducing ramp up time is beneficial for everyone. It boosts employee confidence and engagement. It helps shorten the learning curve allowing employees to make an impact sooner.

How Microsoft Copilot can help employee turnover rates

Reducing the stress of everyday tasks by using Microsoft Copilot to reduce complexity and save time can help to improve employee satisfaction, which has been shown to improve retention.

How Microsoft Copilot can help with hiring

Copilot can help HR streamline the hiring process by assisting with writing job descriptions, conducting interviews and drafting communications to candidates.