Using Copilot in Healthcare
The healthcare industry is faced with finding ways to improve access to healthcare and the overall quality of care for patients while maximizing efficiency due to current and projected workforce shortages and the need to contain costs.
Download the Healthcare scenarios kitScenarios
Transform Healthcare processes
Patient and member service
AI can enhance patient and member services by providing personalized care recommendations and automating routine tasks, such as appointment scheduling and follow-up reminders. It can also improve patient engagement through chatbots and virtual assistants, offering instant support and information. Additionally, AI can analyze patient data to predict health issues and suggest preventive measures, ensuring timely interventions and better overall care. This leads to more efficient, responsive, and tailored healthcare experiences.
Payor – Curate member education materials
Provide better educational materials to assist with prevention efforts
Available with: Microsoft 365 Copilot and Copilot Studio
Payor – Manage appeals
Provide faster service that is easier for member to understand
Available with: Microsoft 365 Copilot and Copilot Studio
Operations efficiency
Healthcare organizations can use AI to enhance operational efficiency by automating administrative tasks, improving patient scheduling, and optimizing resource allocation. AI-driven solutions can streamline workflows, reduce manual errors, and provide real-time insights, leading to better decision-making and faster service delivery.
Payor – Simplify prior authorization(PA)
Provide faster service that is easier for member to understand
Available with: Microsoft 365 Copilot and Copilot Studio
Payor – Speed claims processing
Provide faster service that is easier for member to understand
Available with: Copilot Studio/GitHub and Azure AI Foundry
Health provider – Departmental meeting
Simplify the task of sharing information in meetings with assistance before, during, and after the meeting
Available with: Microsoft 365 Copilot
Health provider – Optimize workforce planning
Use Copilot for data analysis for shift planning
Available with: Microsoft 365 Copilot
Health Provider – Enhance clinician efficiency
Use Copilot to help clinical teams work together and share knowledge
Available with: Microsoft 365 Copilot
Research/ development/ trials
AI can significantly enhance healthcare organizations by analyzing vast amounts of data to identify patterns and insights, accelerating research and development processes. It can also streamline product development by predicting outcomes and optimizing designs. During clinical trials, AI can monitor patient data in real-time, ensuring safety and efficacy while reducing trial durations. Overall, AI helps improve accuracy, efficiency, and innovation in healthcare.
Pharma – Clinical trials
Simplify the process of bringing new drugs to market
Available with: Microsoft 365 Copilot
Pharma – Drug research
Simplify the process of bringing new drugs to market
Available with: Microsoft 365 Copilot
Health provider – Medical conference perspectives creation
Prepare a presentation for a medical conference with ease
Available with: Microsoft 365 Copilot
Health provider – Organize and manage research knowledge
Simplify data aggregation and grant applications
Available with: Microsoft 365 Copilot
