The new Microsoft Teams chat and channels experience

Stay on top of chat and channels in one place, organize chat and channels your way and quickly navigate and triage messages with this new experience. Explore our resources below to learn more.

Explore the new experience

The new Teams chat and channels experience is rolling out to General Availability soon. Check out this overview video and read the blog to learn more.

Read the blog

Meet the leaders behind the chat and channels experience

Join leaders from the Microsoft Teams product team, Russell Dicker (Corporate Vice President) and Aparna Barve (Principal Group Engineering Manager), as they talk with Karuana Gatimu (Director, Microsoft 365 Customer Advocacy Group) about the future of chat and channels in Teams. They shared insights into the strategy and design behind the changes and showcased what to expect as you communicate, share, and adopt this new Teams experience.

Read the blog

Streamlined to help you collaborate more effectively

Stay on top of what matters
Bring your chat, teams, and channels into one place. Catch up without switching contexts, integrating both chat and channels into your critical workflows.

Triage efficiently
Filter to unread messages to catch up on conversations across chat and channels or use the new @mention view to access messages directed at you in one interactive list.

Organize your way
A new Favorites section contains your prioritized chat and channels. Create custom sections to organize conversations by projects and topics.

Switch to a more familiar view
If you prefer your chats separate from teams and channels, or you want to turn on message previews, you can customize your view at any time.

For Champions and IT Pros/admins

Use the eBook to brief your Help Desk and support team on what’s new.

A self-service, guided onboarding flow will help users discover the new experience and configure it to their preferences. Download the user guide to help drive awareness with your business users and show them how they can customize the new experience for their workflows.

Download the eBookDownload the user guide

Community & events

Join the Teams Community to ask questions in our forums, connect with other community members, and catch up on these events to hear directly from the product team:

Meet the Makers
Leaders from the product team talked about the vision for the new chat and channels experience and collaborating in Teams.

Microsoft Ignite | OD808
In this Ignite on-demand session, product leaders shared how we reimagined the chat and channels experience in Teams to help you collaborate more efficiently and effectively.

Ask Microsoft Anything (AMA)
Learn our favorite tips for making the most of the new chat and channels experience in Teams. During the AMA session, members of the product team answered questions directly from the community.

Join the community