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Customer Hub

Today’s hybrid work environment requires modern communications and modern solutions. The Microsoft Customer Hub is a virtual journey of webinars designed to help you understand and envision what you can achieve with Microsoft solutions.

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Upcoming sessions

AI agents

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Upcoming sessions

Microsoft 365 Copilot Chat for all users

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Upcoming sessions

Microsoft Teams events readiness

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Upcoming sessions

Frontline Fridays: Empowering frontline success

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On demand

Accelerate value with Microsoft 365 Copilot

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On demand

Monday Masterclass: Your guide to the Viva Engage essentials

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On demand

Patterns of value: Power Platform

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Archived

Drive adoption of Microsoft 365 Copilot

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Archived

Smart workplace: Teams Phone

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Archived

Microsoft 365 Copilot fundamentals

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Upcoming & on demand sessions

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Frontline Fridays: Empowering frontline success

Adding agents to your workforce: Transforming frontline efficiency with AI

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Friday, August 8, 2025 | 9:00 am PT
Upcoming

AI agents

Deep reasoning agents in action

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Wednesday, August 27, 2025 | 8:00 am PT
Upcoming

AI agents

Deep reasoning agents in action

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Wednesday, August 27, 2025 | 8:00 pm PT
Upcoming

Microsoft 365 Copilot Chat for all users

Realize value with Microsoft 365 Copilot Chat for all

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Tuesday, September 9, 2025 | 8:00 am PT
Upcoming

AI agents

Agents in an hour

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Wednesday, September 10, 2025 | 8:00 am PT
Upcoming

Microsoft Teams events readiness

What’s new in Microsoft Teams town halls and webinars

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Wednesday, September 10, 2025 | 8:00 am PT
Upcoming

AI agents

Agents in an hour

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Wednesday, September 10, 2025 | 8:00 pm PT
Upcoming

Microsoft 365 Copilot Chat for all users

Secure AI with Microsoft 365 Copilot Chat

Register
Thursday, September 11, 2025 | 8:00 am PT
Upcoming

Microsoft 365 Copilot Chat for all users

Unlock the power: Navigating Microsoft 365 Copilot Chat

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Tuesday, September 16, 2025 | 8:00 am PT
Upcoming

Microsoft 365 Copilot Chat for all users

Maximize your Microsoft 365 Copilot Chat experience

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Thursday, September 18, 2025 | 8:00 am PT
Upcoming

AI agents

Agents governance

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Wednesday, September 24, 2025 | 8:00 am PT
Upcoming

Microsoft Teams events readiness

Migrating from Teams live events to town halls

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Wednesday, September 24, 2025 | 8:00 am PT
Upcoming

AI agents

Agents governance

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Wednesday, September 24, 2025 | 8:00 pm PT
Upcoming

Microsoft 365 Copilot Chat for all users

Realize value with Microsoft 365 Copilot Chat for all

Register
Tuesday, October 7, 2025 | 8:00 am PT
Upcoming

AI agents

Deep reasoning agents in action

Register
Wednesday, October 8, 2025 | 8:00 am PT
Upcoming

Microsoft Teams events readiness

Tips, tricks, and traps for town halls and webinars in Microsoft Teams

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Wednesday, October 8, 2025 | 8:00 am PT
Upcoming

AI agents

Deep reasoning agents in action

Register
Wednesday, October 8, 2025 | 8:00 pm PT
Upcoming

Microsoft 365 Copilot Chat for all users

Secure AI with Microsoft 365 Copilot Chat

Register
Thursday, October 9, 2025 | 8:00 am PT
Upcoming

Microsoft 365 Copilot Chat for all users

Unlock the power: Navigating Microsoft 365 Copilot Chat

Register
Tuesday, October 14, 2025 | 8:00 am PT
Upcoming

Microsoft 365 Copilot Chat for all users

Maximize your Microsoft 365 Copilot Chat experience

Register
Thursday, October 16, 2025 | 8:00 am PT
Upcoming

AI agents

Agents in an hour

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Wednesday, October 22, 2025 | 8:00 am PT
Upcoming

Microsoft Teams events readiness

Bridging online and in-person attendees: hybrid events with Microsoft Teams and Teams Rooms

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Wednesday, October 22, 2025 | 8:00 am PT
Upcoming

AI agents

Agents in an hour

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Wednesday, October 22, 2025 | 8:00 pm PT
Upcoming

AI agents

Agents governance

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Wednesday, November 5, 2025 | 8:00 am PT
Upcoming

Microsoft Teams events readiness

NDA roadmap for events in Microsoft Teams

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Wednesday, November 5, 2025 | 8:00 am PT
Upcoming

AI agents

Agents governance

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Wednesday, November 5, 2025 | 8:00 pm PT
Upcoming

Microsoft Teams events readiness

Immersive events in Microsoft Teams

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Wednesday, December 3, 2025 | 8:00 am PT
Upcoming

Microsoft Teams events readiness

Extensibility: How to integrate Microsoft Teams webinars with marketing automation and learning management platforms

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Wednesday, December 10, 2025 | 8:00 am PT
On demand

Patterns of value: Power Platform

Build your own agents

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On demand

Microsoft Teams events readiness

Microsoft Real Time Analytics: Introduction to performance analytic tools that will help you understand Teams Meetings and Events performance

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On demand

Microsoft Teams events readiness

Microsoft eCDN: Designed for IT Admins, this session helps you plan and prepare for your next large event

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On demand

Frontline Fridays: Empowering frontline success

Turbocharging your employee home experience through customization

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On demand

Frontline Fridays: Empowering frontline success

Optimizing operational efficiency – How to do more with less, at scale

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On demand

Frontline Fridays: Empowering frontline success

Streamlining operational and corporate communication

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On demand

Frontline Fridays: Empowering frontline success

Driving successful adoption & delivering value for frontline employees

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On demand

Frontline Fridays: Empowering frontline success

Overview & deployment best practices and strategies

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On demand

Microsoft Teams events readiness

Microsoft Teams events advanced production: How to create and deliver TV broadcast quality events

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On demand

Accelerate value with Microsoft 365 Copilot

Microsoft 365 Copilot analytics: Measuring impact with analytics deep dive

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On demand

Smart workplace: Teams Phone

Empowering communication: Teams phone and AI

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On demand

Monday Masterclass: Your guide to the Viva Engage essentials

Data and analytics deep dive

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On demand

Microsoft Teams events readiness

Teams webinar deep dive and demo

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On demand

Monday Masterclass: Your guide to the Viva Engage essentials

Create captivating events with Viva Engage

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On demand

Monday Masterclass: Your guide to the Viva Engage essentials

Effective training and adoption strategies to launch Viva Engage

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On demand

Microsoft 365 Copilot Chat for all users

Maximize your Microsoft 365 Copilot Chat experience

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On demand

Microsoft 365 Copilot Chat for all users

Unlock the power: Navigating Microsoft 365 Copilot Chat

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On demand

Microsoft 365 Copilot Chat for all users

Secure AI with Microsoft 365 Copilot Chat

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On demand

Patterns of value: Power Platform

Extend line of business applications with AI in low code

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On demand

Monday Masterclass: Your guide to the Viva Engage essentials

Corporate communications, campaigns, and leadership engagement

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On demand

Microsoft Teams events readiness

Teams town hall deep dive and demo

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On demand

Microsoft 365 Copilot Chat for all users

Realize value with Microsoft 365 Copilot Chat for all

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On demand

AI agents

Copilot agent overview

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On demand

AI agents

Agent governance and administration

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On demand

Patterns of value: Power Platform

Accelerate innovation with hyperautomation

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On demand

Patterns of value: Power Platform

Governance and security in Power Platform and Copilot Studio

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On demand

AI agents

Get started with Copilot agents

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On demand

Accelerate value with Microsoft 365 Copilot

Microsoft 365 Copilot analytics: Measuring impact with analytics

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On demand

Drive adoption of Microsoft 365 Copilot

Microsoft 365 Copilot – The art of the prompt!

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On demand

Drive adoption of Microsoft 365 Copilot

Maximize organizational adoption of Microsoft 365 Copilot

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On demand

Monday Masterclass: Your guide to the Viva Engage essentials

Community management overview in Viva Engage

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On demand

Monday Masterclass: Your guide to the Viva Engage essentials

Mastering admin and governance in Viva Engage

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On demand

AI agents

Empower organization with agents to automate and optimize business processes

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On demand

AI agents

Empower End Users with agents to boost personal and group productivity

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On demand

AI agents

Enable Microsoft 365 Copilot to take actions and trigger workflows via extensions (plugins & declarative copilots)

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On demand

Patterns of value: Power Platform

Discover app modernization with Power Platform and Arcadis – Fireside chat

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On demand

Microsoft 365 Copilot Chat for all users

Enhance your productivity and security with Microsoft 365 Copilot Chat

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On demand

AI agents

Unlocking enterprise content with Microsoft Graph connector to further enrich Microsoft 365 Copilot data reasoning capabilities

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On demand

AI agents

Understanding the why and when of Microsoft 365 Copilot extensibility

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On demand

Smart workplace: Teams Phone

Achieve maximum value with media quality and Teams Phone roadmaps

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On demand

Smart workplace: Teams Phone

Teams Phone deployment best practices live demo

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On demand

Smart workplace: Teams Phone

Improving customer engagement with the Queues app for Microsoft Teams

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On demand

Smart workplace: Teams Phone

Teams Phone calling plans deep dive

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On demand

Smart workplace: Teams Phone

Advanced calling scenarios

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On demand

Microsoft 365 Copilot fundamentals

Succeed in organizational transformation with Microsoft 365 Copilot

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On demand

Microsoft 365 Copilot fundamentals

Drive user enablement in the era of Microsoft Copilot

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On demand

Microsoft 365 Copilot fundamentals

Discover Microsoft 365 Copilot

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On demand

Smart workplace: Teams Phone

Teams Phone overview and Teams Phone user persona

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New series: AI agents

Join us for a comprehensive webinar series designed to help you unlock the full potential of Microsoft’s AI Agents. Whether you’re just getting started or looking to scale across your organization, this series will guide you through every stage of the journey—from building your first agent to managing governance and ensuring technical readiness.

Learn more

Become a Champion

Join our Microsoft 365 Champion Program.

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Streamline end user training

Provide on-demand training for employees.

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Validate your skills

Become a Service Adoption Specialist.

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Customer Hub