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View downloadsMarketing scenario: Collect and share product feedback
Download this scenario guidePotential benefits
Increase brand value
First draft faster
Enhanced quality
Using Copilot to collect and share product feedback
1. Summarize interviews
Engage with customer to understand their triumphs and challenges with the product through recorded interviews.
Copilot in Teams
Be present during your customer interview by relying on Copilot in Teams for transcription and summary.
2. Draft customer messages
Continue the conversation with your customer by sending a timely and thorough follow up email, capturing your earlier call.
Copilot in Outlook
Thank customers by asking Copilot in Outlook to draft a response and drop in bullets from the Copilot meeting summary.
3. Identify themes
Paste Teams summaries into a Word and prompt Copilot to show you themes. Create a follow up survey with Copilot in Microsoft Forms.
Copilot in Word
Copilot in Whiteboard
Don’t start with a blank page again. Draft with Copilot and get to a finished document in a fraction of the time.
4. Analyze data
Use Copilot in Excel to sort and analyze data gathered from the surveys and website metrics.
Copilot in Excel
Identify insights with Copilot in Excel.
5. Share results
Use Copilot in PowerPoint to create a slide deck to share with the leadership and engineering teams. Use Copilot in Teams to capture action items and feedback.
Copilot in PowerPoint
Copilot in Teams
Creating a presentations makes it easier to convey a clear message especially when it’s critical feedback on your product.
6. Thank your stakeholders
Starting a new email, prompt Copilot in Outlook to draft a message to all key stakeholders with the results and path forward.
Copilot in Outlook
Save time preparing emails with Copilot as your drafting partner.
