Available with: Microsoft 365 Copilot Chat
Available with: Microsoft 365 Copilot Chat
Day in the life
A customer asks for more information about a product. Dan uses Copilot on his mobile device to find more information from the manufacturer's website.
Microsoft 365 Copilot Chat1
While Dan is working at the register a customer asks about the return policy for a specific item. Dan uses Copilot to find the policy on the website.
Microsoft 365 Copilot Chat1
A customer says they are travelling the next week and wants to know the location of a store in the city where they are going. Dan asks Copilot for store locations near the customer’s destination.
Microsoft 365 Copilot Chat1
A customer asks Dan for recommendations for a present for their teenage daughter. Dan turns to Copilot for help.
Microsoft 365 Copilot Chat1
Dan was asked to set up a store display based on a planogram. He asks Copilot for ideas on the best way to proceed.
Microsoft 365 Copilot Chat1
Dan needs to draft a shift summary. He provides a few brief details of what happened on the shift and ask Copilot to turn it into a shift report.
Microsoft 365 Copilot Chat1
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
What's next
Go to the Copilot app to try a new scenario now. Everyone can start with Copilot Chat and if you are licensed Microsoft 365 Copilot connects to your work data and apps.
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