Available with: Copilot Studio
Manufacturing scenario: Perform factory maintenance (simple version)
Scenario
Deliver critical information and expert assistance to workers during maintenance activities to reduce downtime.
Use Copilot to quickly access technical manuals, schematics, and repair histories, query them in natural language, and get responses including troubleshooting instructions.

Copilot Studio Agent
Benefit: Simplify access to repair information enabling faster and accurate issue resolution leading to reduced downtime.
Use Copilot to identify the right expert for your problem based on a document of subject matter experts for each equipment type.

Copilot Studio Agent
Benefit: Perform faster and accurate diagnosis and resolutions aided by experts.
Copilot drafts a tailored safety checklist to ensure adherence to both equipment-specific as well as personal safety measures.

Copilot Studio Agent
Benefit: Improved safety compliance, avoiding accidents and compliance issues.
Copilot can produce repair instructions in natural language and explain any instructions that are unclear.

Copilot Studio Agent
Benefit: Speed time to repair and help ensure that repairs are done correctly.
Document job completion with structured forms or checklists, ensuring all necessary details such as actions taken, parts used, and time spent are accurately captured.

Copilot in Whiteboard
Benefit: Streamline documentation, ensuring accurate and comprehensive records that improve the agent’s ability to assist with future repairs.
1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.
2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.
3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
What's next
Explore more Manufacturing Scenarios
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