A day in the life of Joe IT Product Manager at Microsoft

Joe uses Copilot to get up to speed on a support ticket and understand the service escalation he receives.

Microsoft 365 Copilot Chat2

Joe finds a gap in one service interaction and uses Copilot for Service to write a response to the user that helps speed up the service process.

Copilot in Outlook

Joe reviews and approves the Statement of Work. Copilot in Word helps him highlight key deliverables, risks, and timelines using only a screen reader.

Copilot in Word

Joe participates in a sprint review and assigns work items to the workstream. He uses Copilot in Stream after the meeting to quickly document action items and expected timelines.

Copilot in Stream

Joe uses Copilot to initiate a high-level service requirement slide based on a meeting recap.

Copilot in PowerPoint

Joe uses Copilot to write up a performance review summary referencing conversations, documents, and relevant info internally.

Microsoft 365 Copilot Chat2