Microsoft Scenario Library Finance Balance sheet reconciliation agent

Available with: Copilot Studio

Finance scenario: Balance sheet reconciliation agent

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Scenario

Using AI Agents to build a balance sheet reconciliation agent

Ensure accurate balance sheets by detecting variances and automating corrections.

1. Pull financial data

Automatically pulls financial data from multiple sources.

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Copilot Studio Agent

Automatically gathers data from all relevant systems to begin reconciliation.

Aligns transactions across systems and business units to ensure consistency and detect cross-entity discrepancies.

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Copilot Studio Agent

Aligns records across entities to catch discrepancies and maintain consistency.

Identifies gaps in transactions, unrecorded entries, and currency mismatches.

Copilot Studio icon

Copilot Studio Agent

Flags gaps, unrecorded transactions, and mismatches before they impact close.

Agent correlates mismatch causes (timing issues, missing entries). Agent recommends adjustment entries to resolve differences and routes to Manager for review.

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Copilot Studio Agent

Identifies why variances occurred and suggests corrections to resolve them.

Tracks reconciliation status and routes unresolved issues for review.

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Copilot Studio Agent

Monitors reconciliation progress and escalates unresolved issues to the right teams.

Continuously tracks financial records, spots trends and patterns, and sends timely alerts for any anomalies.

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Copilot Studio Agent

Keeps an eye on trends and anomalies in real time to prevent downstream errors.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help average request times

Microsoft Copilot can help with lowering resolution times which in turn ​leads to increased agent productivity and higher customer satisfaction rates.​
Boost productivity​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Copilot can improve risk management

Finance teams grapple with complex tasks—from credit and collections to risk management and compliance. Get real-time insights and strategic recommendations. By automating mundane tasks, Microsoft Copilot frees up time for critical decisions, streamlining audits, simplifying collections, and accelerating financial reporting.
Speed data analysis and reporting
  • Quickly analyze trends
  • Generate informative charts
  • Create strategy presentations

How Microsoft Copilot can reduce finance department spending

As a cost center, Finance teams face the challenge of constantly achieving more with fewer resources. By assisting with everyday tasks, Microsoft Copilot can help increase time for additional analysis, proactive audits, collections processes, and financial reporting.
Keep communication lines open
  • Draft communications such as approval requests, status emails, and supplier communications
  • Summarize stakeholder meetings around budget status and approvals
  • Create sourcing strategy decks

How Copilot can help reduce spend on financial systems and tooling

Microsoft Copilot can be extended into processes to bring data together and speed decision-making without performing expensive updates to financial systems.
Inform your decisions:
  • Draft budgets and spreadsheets
  • Search for cost variances across different options

How Microsoft Copilot can help reduce days sales outstanding

Collections play a crucial role in any business. Timely and efficient collections help ensure healthy cash flow, liquidity, and operational efficiency. 
Improve collections process
  • Use Copilot to organize information from past interactions
  • Draft communications with Copilot clearly outlining the collection process
  • Analyze different payment methods and its effectiveness

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.