A day in the life of Josh Internal Communications Manager at Microsoft

Josh manages the comms community at his organization and needs to share an awareness post for a new internal tool. He summarizes an email he received about the tool using Copilot in Outlook.

Copilot in Outlook

Josh asks Copilot to research more about this tool and surface similar announcements to ensure his post is aligned with organization messaging.

Microsoft 365 Copilot Chat2

Leveraging the research, Josh prompts Copilot to generate a first draft of the awareness post, pulling data from relevant emails about the tool.

Microsoft 365 Copilot Chat2

Josh asks Copilot in Word to compare the announcement email and the first draft of the awareness post against previous post made by him to match his writing style and format.

Copilot in Word

Josh then asks Copilot to review the post and look for any gaps or sections that may be difficult for his audience to understand. He’s then able to refine the post to make it as clear and concise as possible.

Microsoft 365 Copilot Chat2

Josh uses Copilot in Word to help him draft the intro and outro of his awareness post.

Copilot in Word