Using Copilot in Communications
Support organizational goals to help inform and shape perception with a wide range of audiences, both internal and external.
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Transform Communications processes
Day in the life
See how people can use Copilot to perform common tasks throughout their day to save time, generate value, and improve their wellbeing.
A day in the life of an Issues Management Manager
See how Abigail uses Microsoft 365 Copilot to help manage issues.
Available with: Microsoft 365 Copilot
A day in the life of an Internal Communications Director at Microsoft
See how Emily uses Microsoft 365 Copilot to create informative communications.
Available with: Microsoft 365 Copilot
A day in the life of a Communications VP at Microsoft
See how a Communications VP can use AI throughout their day
Available with: Microsoft 365 Copilot
A day in the life of an Internal Communications Manager at Microsoft
See how Josh uses Microsoft 365 Copilot to keep his organization informed.
Available with: Microsoft 365 Copilot
Media and analyst relations
Teams must produce regular updates and be prepared to respond quickly and appropriately during crises. Real-time data analysis enables rapid response with data-backed messaging strategies. AI-powered monitoring tools can scan news, blogs, and social media in real time. Sentiment analysis helps gauge public perception and detect potential PR crises early.
Conduct a media interview
Improve preparations for media appearances to help ensure accurate coverage.
Available with: Microsoft 365 Copilot
Internal communications optimization
Communications teams must ensure consistent and effective communication within large or distributed teams. AI can help to reduce long cycle times to draft and review content to ensure optimal timing of message delivery. AI-driven analytics can assess engagement with internal messages and suggest improvements.
Authoring an internal communications post
Collaborate to draft and review messages faster and improve quality of content.
Available with: Microsoft 365 Copilot
Content creation and personalization
Creation of public-facing content can be slow especially when crafting high volumes of engaging, personalized content across multiple channels. Generative AI tools can draft emails, social media posts, press releases, and blog articles that are tailored to different audience segments based on behavior, preferences, or demographics.
Prepare a blog post
Understand target audiences and craft relevant messages quickly.
Available with: Microsoft 365 Copilot
Drafting social media copy
Understand target audiences and craft relevant messages quickly.
Available with: Microsoft 365 Copilot Chat
