Scenarios

Transform Communications processes

Day in the life

See how people can use Copilot to perform common tasks throughout their day to save time, generate value, and improve their wellbeing.

A day in the life of an Issues Management Manager

See how Abigail uses Microsoft 365 Copilot to help manage issues.

Available with: Microsoft 365 Copilot

A day in the life of an Internal Communications Director at Microsoft

See how Emily uses Microsoft 365 Copilot to create informative communications.

Available with: Microsoft 365 Copilot

A day in the life of a Communications VP at Microsoft

See how a Communications VP can use AI throughout their day

Available with: Microsoft 365 Copilot

A day in the life of an Internal Communications Manager at Microsoft

See how Josh uses Microsoft 365 Copilot to keep his organization informed.

Available with: Microsoft 365 Copilot

Media and analyst relations

Teams must produce regular updates and be prepared to respond quickly and appropriately during crises. Real-time data analysis enables rapid response with data-backed messaging strategies. AI-powered monitoring tools can scan news, blogs, and social media in real time. Sentiment analysis helps gauge public perception and detect potential PR crises early.

Conduct a media interview

Improve preparations for media appearances to help ensure accurate coverage.

Available with: Microsoft 365 Copilot

Internal communications optimization

Communications teams must ensure consistent and effective communication within large or distributed teams. AI can help to reduce long cycle times to draft and review content to ensure optimal timing of message delivery. AI-driven analytics can assess engagement with internal messages and suggest improvements.

Authoring an internal communications post

Collaborate to draft and review messages faster and improve quality of content.

Available with: Microsoft 365 Copilot

Content creation and personalization

Creation of public-facing content can be slow especially when crafting high volumes of engaging, personalized content across multiple channels. Generative AI tools can draft emails, social media posts, press releases, and blog articles that are tailored to different audience segments based on behavior, preferences, or demographics.

Prepare a blog post

Understand target audiences and craft relevant messages quickly.

Available with: Microsoft 365 Copilot

Drafting social media copy

Understand target audiences and craft relevant messages quickly.

Available with: Microsoft 365 Copilot Chat

KPIs

Opportunity to impact key functional area KPIs

How Copilot can help create engaging content

Copilot can help create engaging, informative, and positive communications and experiences on social media ​to encourage dialogue with people and earn love for your brand.
Task organization
  • Ensure critical tasks are addressed first
  • Track multiple deadlines

How Copilot can help connect to and expand audiences

Copilot can help tailor messaging that resonates with different types of media and influencers.
Task organization
  • Ensure critical tasks are addressed first
  • Track multiple deadlines

How Copilot can reduce the time to plan and execute

With its different capabilities, Copilot can streamline tasks, enable faster decision making and enhance cross team collaboration when multiple stakeholders are involved.
Task organization
  • Ensure critical tasks are addressed first
  • Track multiple deadlines