The new Microsoft Teams

The new Microsoft Teams app was reimagined from the ground up for a faster, simpler, and more flexible experience.

Explore the benefits of new Teams

Discover the benefits of upgrading to new Teams in this infographic.

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Announcing the new chat and channels experience

See your chat and channels in one place, organize them your way, and quickly navigate and triage messages.

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Updated eBook for Champions and IT admins

Use our slides to brief your Help Desk on what's different.

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End of availability for classic Teams

Classic Teams will reach end of support on July 1, 2024, and end of availability on July 1, 2025. Make sure your organization is prepared. Read our technical documentation below for more details and timelines.

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Make the easy switch today!

Upgrading to new Teams experience is quick and seamless – no migration necessary! Classic Teams users will be automatically upgraded after March 31, 2024, or you can select the Try the new Teams toggle in the upper-left corner of the classic Teams app now. Let us know what you think in our Teams Feedback Portal.

Don’t see the toggle? Try signing out and back in or check with your IT administrator for guidance on when your organization will be enabling the new Teams experience.

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Watch the five minute overview on making the switch to the new Teams

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Feature parity in new Teams

Since the preview launch in March 2023, we have made notable progress towards ensuring our most used and most loved features in classic Teams is also in the new experience. New Teams now has full feature parity for almost all features, including custom line-of-business (LOB) apps, third-party apps, breakout rooms, 7×7 video, call queues, PSTN calling, contextual search in chats and channels, cross-post a channel conversation, and more. We have focused on providing high-quality performance and enhancing the basics in areas such as reliability, security, and IT management to make sure that new Teams meets the evolving requirements of your organization.

Additionally, many new features and enhancements will be available exclusively in the new Teams experience, such as support for multi-tenant organizations (MTO) and multi-tenant, multi-account (MTMA), which enable seamless cross-tenant communication and collaboration beyond organizational boundaries across multiple tenants and accounts.

Furthermore, the new Teams experience is rolling out to public preview for our Virtual Desktop Infrastructure (VDI), GCC, and GCC-High customers. DoD customers and web support will be coming later this calendar year.

Last reviewed on October 2, 2023Features in the new Teams

The current Teams app wasn’t built in a day, and the new Teams won’t be either. Many of the features you know and love from classic Teams are already in the new experience, but others—like avatars and personal accounts—are still being worked on. Check out what’s available and what the team is still working on. This list will be updated on a regular basis.

Commercial

What’s available

  • Platforms: Windows, Mac
  • Special clouds (GCC, GCC-High, DoD)
  • Activity feed
  • Chat
  • Calls, including regular call, Teams-to-Teams calls, reverse number lookup, call queues, and speed dial
  • Advanced calling features, such as delegation
  • Personal call settings, including calling forwarding and routing, custom ringtones, voicemail, manage delegates, emergency calling, call group
  • Meetings, including meeting start notification, custom backgrounds, some PowerPoint Live features (e.g., share slides), breakout rooms, and 7×7 video
  • Advanced meeting features, such as hard mute all participants and advanced PowerPoint Live features (e.g., standout mode and advanced presenter layouts)
  • Avatars
  • People app, which allows users to seamlessly manage their contacts in Teams
  • Teams and channels, including creation, channel announcements, cross posting, the new channels experience, and teams templates
  • Support for multiple work accounts and tenants, including a better collaboration experience in multi-tenant organizations
  • Downloading, uploading, and viewing files, as well as the Files tab in chats and channels
  • Apps, including the Files app and other 1st party apps, such as Virtual Appointments, Approvals, and Tasks, and Microsoft 365 apps, such as Microsoft Viva, as well as 3rd party apps and Line of Business (LOB) apps
  • Search in chats and channels
  • Live captions and transcription

Education

What’s available

  • Platforms: Windows, Mac
  • Activity feed
  • Chat, including supervised chat
  • Calls, including regular call, Teams-to-Teams calls, reverse number lookup, call queues, and speed dial
  • Personal call settings, including calling forwarding and routing, custom ringtones, voicemail, manage delegates, emergency calling, call group
  • Advanced calling features, such as delegation
  • Meetings, including meeting start notification, custom backgrounds, some PowerPoint Live features (e.g., share slides), breakout rooms, and 7×7 video
  • Advanced meeting features, such as hard mute all participants and advanced PowerPoint Live features (e.g., standout mode and advanced presenter layouts)
  • Avatars
  • People app, which allows users to seamlessly manage their contacts in Teams
  • Teams and channels, including creation, adding a member, grid and list views, locked teams, a General channel Files tab for class materials, cross posting, the new channels experience, and teams templates
  • Education-specific apps in Class Team View
    • Assignment app
    • Class Notebook app
    • Grades app
    • Reflect app
    • Insights app
    • Homepage app
    • Classwork app
  • Downloading, uploading, and viewing files, as well as the Files tab in chats and channels
  • Apps, including the Files app and other 1st party apps, such as Virtual Appointments, Approvals, and Tasks, and Microsoft 365 apps, such as Microsoft Viva, as well as 3rd party apps and Line of Business (LOB) apps
  • Support for multiple work accounts and tenants, including a better collaboration experience in multi-tenant organizations
  • Search in chats and channels
  • Live captions and transcription

What’s coming later this calendar year

  • VDI and web platforms

Review our known issues list for more information.

IT admins – Enable the new Teams
in your organization today

Read our blog on enabling new Teams for your organization for details on how easy it is to upgrade your end users to the new Teams experience and learn more about the different upgrade paths you can choose. Browse our admin documentation for information about the rollout schedule, bulk upgrade, a known issues list, and more.

Still undecided? Check out the independent decision brief from GigaOm about upgrading to new Teams.

Use our handy eBook slides to brief your Help Desk on what’s different.

Blog: enable the new Teams for your organizationTechnical documentationAdministration of Microsoft 365 in the new era of AIBlog: the architecture of new TeamsIndependent benchmarking report by GigaOmWhat's new in security for the new Teams?

Try it now and let us know what you think!

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