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Session 4 in the Smart workplace: Teams Phone series

Improving customer engagement with the Queues app for Microsoft Teams

Are you using, or planning to use, Auto Attendant and Call Queues in Teams Phone and curious about how you can enhance the functionality and experience? Join us for an overview and demo of the Queues app, including a discussion on common use cases, benefits, and design considerations. We'll provide guidance on getting started available resources.
Improving customer engagement with the Queues app for Microsoft Teams (Customer Hub session)