Microsoft Copilot opportunity to impact key functional area KPIs
Review our KPI overviews and view additional scenario details.
Market development
Support the development of new energy products and markets by analyzing market trends and optimizing business strategies.
KPI — Market development
Support the development of new energy products and markets by analyzing market trends and optimizing business strategies.
Boost productivity
- Rapidly find information
- Diagnose problems faster
- Check for similar issues and resolutions
- Quickly send follow-up communications
Improve your data
- Use Copilot Studio for secure data retrieval from existing systems
- Quickly analyze trends
- Generate informative charts
- Create strategy presentations
Roles
- Business Developer
Microsoft AI solutions
- Microsoft 365 Copilot
Increase employee satisfaction
Energy workers leverage Microsoft’s Copilot to streamline operations, enhance efficiency, and deliver exceptional service, ensuring employee satisfaction.
KPI — Increase employee satisfaction
Energy workers leverage Microsoft’s Copilot to streamline operations, enhance efficiency, and deliver exceptional service, ensuring employee satisfaction.
Efficient ticket resolution
- Quickly identify urgent issues
- Organize information from past interactions
Personalized communications
- Generate personalized responses based
on history - Rapidly prepare for the meeting
Process optimization
- Copilot assists with drafting mails
- Analyze data and create actionable insights
- Collaborate with Teams and rapidly create proposals
Roles
- Plant operators
- HR Manager
Microsoft AI solutions
- Microsoft 365 Copilot
- Copilot Studio
Revenue generation
Increase revenue generation by optimizing trading decisions and accelerating licensing and permitting process for capital projects, thereby maximizing financial returns.
KPI — Revenue generation
Increase revenue generation by optimizing trading decisions and accelerating licensing and permitting process for capital projects, thereby maximizing financial returns.
How Microsoft Copilot can help increase revenue generation
Boost productivity
- Rapidly find information
- Diagnose problems faster
- Check for similar issues and resolutions
- Quickly send follow-up communications
Improve your data
- Use Copilot Studio for secure data retrieval from existing systems
- Quickly analyze trends
- Generate informative charts
- Create strategy presentations
Roles
- Commodities Trader
- Business Developer
Microsoft AI solutions
- Microsoft 365 Copilot
- Copilot Studio
Safety and Compliance
Enhance safety protocols by analyzing incident reports and real-time data. Ensure compliance with regulatory standards by generating accurate and timely reports.
KPI — Safety and Compliance
Enhance safety protocols by analyzing incident reports and real-time data. Ensure compliance with regulatory standards by generating accurate and timely reports.
How Microsoft Copilot can help improve safety and compliance metrics
Improve quality of internal materials and processes
- Improve job descriptions for further role clarity
- Improve company meetings with summarization and recap
- Completely focus during the meeting
Improve employee collaboration
- Use Copilot in Loop to drive internal collaboration
- Use Copilot to surface ice breakers
Create internal feedback loop
- Draft employee surveys
- Analyze surveys to gain valuable insights into what makes employees happy or areas that need improvement within the organization
Roles
- Shift Supervisor
- HSE Manager
- Plant Operator
Microsoft AI solutions
Operational Efficiency
Use Copilot to lower operational costs by automating routine tasks and improving workflows and scheduling. Utilize AI-driven insights to maintain the highest standards of process excellence.
KPI — Operational Efficiency
Use Copilot to lower operational costs by automating routine tasks and improving workflows and scheduling. Utilize AI-driven insights to maintain the highest standards of process excellence.
How Copilot can help improve operational efficiency
Speed problem resolution
- Rapidly find information
- Diagnose problems faster
- Check for similar issues and resolutions
- Quickly send follow-up communications
Speed data analysis and reporting
- Quickly analyze trends
- Generate informative charts
- Create strategy presentations
Roles
- Control room operator
- Frontline worker
Microsoft AI solutions
- Microsoft 365 Copilot
Transform Energy and Resources processes
| Key processes | Before AI | Using AI |
|---|---|---|
| Capital project development | Complex regulations and lengthy authorizations delay projects initiation and completion. | Simplify and expedite the permitting process for renewable power plants, reducing delays |
| Customer engagement | Generic product pitches often miss addressing specific customer needs, resulting in slower sales discovery cycles and lower engagement from key stakeholders. | Develop new business opportunities for the electric vehicle charging market |
| HSE management | Health, safety, and environmental processes are manual, time-consuming, and prone to human error, leading to potential non-compliance and safety risks. | Streamline on-site inspections to reduce risks and ensure compliance |
| Operations and management | Delays in diagnosing and resolving operational issues, leading to extended downtimes and potential safety hazards. | Enhance the resolution of alarms in energy control rooms, leading to quicker resolutions Improve the efficiency and speed of field workers in addressing operational issues |
| Supply, trading, and risk management | Data overload is leading to slower and less accurate decisions. | Utilize Copilot to handle data overload, allowing traders to make quicker and more accurate decisions |
